"This book explores how an emotional approach can influence human resource practices, consumer behavior, knowledge management, managing people, and leadership skills. It also considers practical consequences to the way an organization should be managed"--.

• Title Page
• Copyright Page
• Book Series
• Table of Contents
• Preface
• Chapter 1: Emotions in Organisational Behaviour
• Chapter 2: Emotions in the Workplace
• Chapter 3: Some Hot Topics in Personnel Management and Emotions
• Chapter 4: Performance Management
• Chapter 5: Of Leaders and Leadership Through Emotions
• Chapter 6: PBL Training and Hiring for Vision
• Chapter 7: Emotions in Change Management
• Chapter 8: Organisational Culture and Strategic Marketing
• Chapter 9: The Future of Emotions in the Workplace
• Related Readings
• About the Author
• Index