"This book provides experienced and detailed research-based guidance for library professionals charged with creating a comprehensive accessibility plan for their organization. This practical guide is designed to help librarians understand the challenging issues often inherent in the different types of accessibility barriers"--.

• Contents
• Acknowledgments
• Preface
• Part I ACCESSIBILITY IN LIBRARIES
• CHAPTER 1 Disability Experiencesin Libraries: Definitions, Demographics, Theory, and Legislation
• CHAPTER 2 Electronic Accessibility
• CHAPTER 3 Physical Accessibility
• CHAPTER 4 Accessibility for Instruction, Programming, and Outreach
• Part I I BUILDING AN ACCESSIBILITY PLAN FOR YOUR LIBRARY
• CHAPTER 5 Creating an Accessibility Plan
• CHAPTER 6 Where to Start When Developing an Accessibility Plan
• CHAPTER 7 Building Consensus and Support within the Organization through Employee Professional Development
• CHAPTER 8 Crafting Community Partnerships for Enhanced Accessibility
• Part I I I CASE STUDIES IN ACCESSIBILITY EFFORTS
• CHAPTER 9 Deploying a Document Conversion Service for Patrons with Disabilities
• CHAPTER 10 Conducting an Electronic Accessibility Audit to Improve Library Web Presences
• CHAPTER 11 Case Study: Building Employee Knowledge through Voluntary Product Assessment Template Workshops
• CHAPTER 12 Creating an Accessibility Response Plan for Employees
• CHAPTER 13 Raising Library Employee Awareness of Mental Health Issues
• CHAPTER 14 Service Animals in Libraries: Developing a Response Plan
• Bibliography
• Index
• About the Author