Гобарева Я.Л. Актуальный взгляд на развитие и современное состояние рынка CRM / Гобарева Я.Л., Глушкова А.Г. // Банковские услуги. – 2017. – №1. — Хранение - Малый Златоустинский пер., д.7. — <URL:http://elib.fa.ru/art2017/bv408.pdf>.
|
Period
|
Read
|
Print
|
Copy
|
Open
|
Total
|
|
Year 2018
|
Quarter 1
|
1
|
0
|
1
|
0
|
2
|
|
Quarter 2
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
2
|
0
|
0
|
0
|
2
|
|
Quarter 4
|
2
|
0
|
0
|
0
|
2
|
|
2019
|
Quarter 1
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
0
|
0
|
0
|
0
|
0
|
|
Year 2020
|
Quarter 1
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
1
|
0
|
0
|
0
|
1
|
|
Year 2021
|
Quarter 1
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
1
|
0
|
0
|
0
|
1
|
|
2022
|
Quarter 1
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
0
|
0
|
0
|
0
|
0
|
|
Year 2023
|
Quarter 1
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
1
|
0
|
0
|
0
|
1
|
|
Total
|
8
|
0
|
1
|
0
|
9
|
