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De Gruyter Handbook of Organizational Conflict Management / edited by LaVena Wilkin and Yashwant Pathak. — 1 online resource (388 p.). — (De Gruyter Handbooks in Business, Economics and Finance). — <URL:http://elib.fa.ru/ebsco/3346496.pdf>.

Record create date

8/13/2022

Subject

Conflict management.; Personnel management.; Interpersonal conflict — Prevention.; Organizational behavior.; Corporate culture.; BUSINESS & ECONOMICS / Conflict Resolution & Mediation.

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EBSCO

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Contents
Contributors
Acknowledgements
Preface
Section 1: Interpersonal Conflict Management
Chapter 1 Shining a Light on Organizational Conflict
Chapter 2 Emotional Intelligence in Workplace Negotiations
Chapter 3 Psychological Safety: Creating a Healthy Conflict Culture
Chapter 4 Thomas-Kilmann Instrument (TKI) and the Kilmann Organizational Conflict Instrument (KOCI)
Chapter 5 Mindfulness Training in Organizational Settings: An Empirical Look at the Research
Section 2: Organizational Conflict Management
Chapter 6 Understanding Culture to Resolve Conflict: An Introduction of the ADVANCE Through Conflict™ Model
Chapter 7 Utilization of Frames and Reframing for Organizational Leadership and Conflict Management Effectiveness
Chapter 8 10 Separations in Conflict Resolution
Chapter 9 Collaborative Practices in Organizations: Managing Conflict and Leading Constructive Change
Chapter 10 Shifting the Focus from Stand-Alone Dispute Systems Design Elements to Creating Self-Correcting and Fluid Organizations
Chapter 11 Stereotypes, Bias and Microaggressions in Organizational Conflict Management (OCM)
Section 3: Intercultural, International, and Ethic Conflict Management
Chapter 12 Managing Workplace Conflicts: Considerations of Ethnicity and Religion
Chapter 13 Hindu Philosophy and the Resolution of the Roots of Conflict: Adi Shankaracharya’s ‘Nirvana Shatakam’
Chapter 14 Political Conflicts in the Workplace: What are Their Effects, and Can They be Avoided?
Section 4: Methods for Managing Organizational Conflicts
Chapter 15 Detecting Deception in Negotiation: From Natural Observation to Strategic Provocation
Chapter 16 The HearT of Mediation
Chapter 17 Managing Organizational Conflicts Through Innovation, Creativity, and Inclusion: Implementing a Conflict System of Shared Leadership
Chapter 18 Coaching and Organisational Development: Lessons and Themes from 360 Degree Feedback
Chapter 19 Functions and Benefits of an Organizational Ombuds
Chapter 20 Managing Workplace Conflict: The Role of Human Resources as “Organizational Toxin Handlers”
Section 5: Special Topics in Organizational Conflict Management
Chapter 21 Workplace Bullying: Not Just Another Conflict
Chapter 22 Women and Organizational Conflict Management: Promoting Human Rights and Challenging Gender Bias
Chapter 23 Making the Invisible Visible: Uncovering the Mystery of Personality Conflicts at Work
Chapter 24 Organizational Conflict Management: Driving Innovation and Organizational Success Through Leadership Management and Human Connection
Chapter 25 Create a Space to Forgive: Letting Go of Blame and Anger Can Move Us from Victim to Survivor
List of Figures
List of Tables
Index

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