"Public innovation and digitalization are reshaping organizations and society in various ways and within multiple fields, as innovations are essential in transforming our world and addressing global sustainability and development challenges. This book addresses the fascinating relationship of these two contemporary topics and explores the role of digital transformation in promoting public innovation. This edited collection includes examples of innovations that emerge suddenly, practices for processing innovations, and the requirements for transformation from innovation to the "new normal". Acknowledging that public innovation refers to the development and realization of new and creative ideas that challenge conventional wisdom and disrupt the established practices within a specific context, expert contributions from international scholars explore and illustrate the various activities that are happening in the world of multiple digitalization opportunities. The content covers public administration, technical and business management, human, social, and future sciences, paying attention to the interaction between public and private sectors to utilize digitalization in order to facilitate public innovation. This timely book will be of interest to researchers, academics and students in the fields of technology and innovation management, as well as knowledge management, public service management and administration"--.

• Cover
• Half Title
• Series Page
• Title Page
• Copyright Page
• Table of Contents
• List of contributors
• Preface
• Chapter 1: Avenues for public actors to enable and promote innovating and innovation
  • Introduction
  • Roles of public actors in promoting innovating
    • Interfaces for public involvement in innovating
    • Roles of public actors for involvement in innovating
  • Public involvement in innovating in practice
  • Future avenues for public support for innovating
  • Discussion and conclusions
  • References
• Chapter 2: Digital co-creation: Mission (im)possible?
  • Introduction
  • Many faces of vulnerability
  • Digital technologies: Open data, social media, and AI
    • Open Data promises benefits but also presents several barriers
    • Social media enables interaction but can lead to disconnection
    • AI is stupid without ethical consideration
  • Digital co-creation with vulnerable groups
  • Deploying digital technology in practice
  • Discussion and conclusions
  • References
• Chapter 3: Social impacts of digital platforms: A can of worms in governing the hybridity of Airbnb
  • Introduction
  • Digital platforms and social impacts: The curious case of Airbnb
  • Airbnb as a manifestation of hybridity
    • Mixed ownership in Airbnb
    • Competing and sometimes contrasting institutional logics and incongruent goals in Airbnb
    • Multiplicity of funding arrangements in Airbnb
    • Diversity of financial and social control forms in Airbnb
    • Governing the hybridity within Airbnb
    • Governing the hybridity of Airbnb impacts
    • Measuring social impacts of Airbnb – A can of worms in hybrid governance
  • Discussion and conclusions
  • Note
  • References
• Chapter 4: Data-driven logic transforming public innovations
  • Introduction
  • Background and key concepts
  • Goods versus services versus data: Rethinking the orientation
  • FP1 Data is a central facilitator of exchange of goods and services
  • FP2 Data is a fundamental driver of value for money
  • FP3 Customer is a co-producer of data
  • FP4 Data resources are a source of innovation
  • FP5 Data-centred view is most beneficial when it is oriented towards ecosystems
  • FP6 Data is a key enabler for digital single market ecosystems
  • FP7 Data is moving towards commoditized economic goods
  • Discussion and conclusion
  • References
• Chapter 5: Artificial intelligence and public innovations
  • Introduction
  • Conceptualizing AI in the public sector
  • Innovations and AI
    • Technological innovations
    • AI in public services
  • The need for mutuality
  • AI and public innovation in practice
    • Innovation initiatives
      • City-level innovation
      • AI regional ecosystems
      • National AI initiatives
    • Mutual governance of AI innovations
      • Strategic and programmatic operations
      • Strengthening of AI-based expertise capacities
      • Development of regional and local ecosystems
      • Project cooperation related to AI innovations
      • Personal networking
  • Discussion and conclusions
  • Acknowledgements
  • References
• Chapter 6: Data-driven value creation in digitalizing public service
  • Introduction
  • Many faces of public innovation
    • Data-driven value creation
  • Public innovation process in digital platform
    • Data-driven value creation in practice
    • Service design workshop and stakeholder interviews
    • Technical implementation
  • Discussion and conclusions
  • Notes
  • References
• Chapter 7: Big data visualizations for systems thinking in public innovation
  • Introduction
  • Big data visualization and systems thinking in practice
    • Project visualization tool
    • Data visualizations procedure and participants
    • Systems thinking evaluation framework
    • Content analysis of interview transcripts
    • Using dashboard visualization
  • Discussion and conclusion
  • Acknowledgements
  • Note
  • References
• Chapter 8: E-construction: Public innovation platform
  • Introduction
  • Public digital services in E-Estonia
  • Platform business models and innovation platforms
  • Research design
  • The e-construction platform business model
    • Value proposition dimensions
    • Value creation architecture
    • Value network and finance
  • The Estonian e-construction platform
    • Services in Estonian e-construction platform
    • Value proposition in the Estonian e-construction platform
      • Citizen value
      • Service
      • Ownership
    • Value architecture in the Estonian e-construction platform
      • Value control
      • Value delivery
      • Interaction
      • Data collection
      • Support interface
    • Value network and finance in the Estonian e-construction platform
      • Operating mechanism
      • Revenue model
      • Pricing
  • Discussion and conclusion
  • Acknowledgement
  • References
• Chapter 9: Driving organizational digital transformation through innovation labs
  • Introduction
  • Many faces of digital transformation
    • Emergence of innovation laboratories
  • Research design
    • Innovation Lab as a platform for digital transformation
  • Discussion and conclusion
  • References
• Chapter 10: Future avenues of digital transformation: Next steps?
  • Introduction
  • The experimental government
    • Learning by doing
    • Beware the “Hawthorne Effect”
  • The inclusive government
    • Digital innovation ecosystems
    • Public procurement as a driver of innovation
    • Promoting sustainability and new social innovations
    • Inclusiveness goes beyond living humans
  • The anticipatory government
    • Data-driven value-creation
    • Smart cities and digital twins
    • AI and the next waves of AI revolutions
    • AI for good?
  • Discussion and conclusion
  • Acknowledgements
  • References
• Index